Privacy Policy
How GTCT PRIVATE LIMITED handles your data.
Effective Date: 20 November 2025
GTCT PRIVATE LIMITED ("GTCT", "we", "our" or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, services, training programs, consulting, and digital products.
1. Information We Collect
- Personal Information: Name, email address, phone/WhatsApp number, business details, and any information you provide in forms or during consultations.
- Technical Information: IP address, device type, browser type, pages visited, time spent on pages, and cookies or similar tracking technologies.
- Payment Information: Payments are processed through secure third-party gateways. We do not store your full card or banking details on our servers.
- Business Files: Files you upload (such as PDF/XLS reports, statements, or business data) for analysis, dashboard setup, or consulting.
2. How We Use Your Information
We use your information to deliver and improve our services, including:
- Providing BusinessLab training and implementation support.
- Setting up dashboards, SOPs, e-commerce systems, and control tools.
- Communicating with you regarding your account, services, and support.
- Sending relevant updates, resources, or service information.
- Improving website performance, UX, and security.
- Complying with legal and regulatory requirements.
3. Sharing of Information
We do not sell or trade your personal information. We may share data with:
- Internal team members and trusted partners required to deliver services.
- Service providers such as hosting companies, email platforms, analytics tools, and payment gateways.
- Authorities or regulators when required under applicable law.
4. Data Security
We use reasonable technical and organisational measures to protect your data. However, no method of transmission or storage over the Internet is 100% secure. You are advised to share only necessary information and keep your devices secure.
5. Data Retention
We retain your data for as long as required to provide services, meet legal obligations, or resolve disputes. You may request deletion of your data, subject to legal or legitimate business reasons for retention.
6. Your Rights
Subject to applicable law, you may have the right to:
- Access the personal data we hold about you.
- Request correction or updating of your information.
- Request deletion of your data where legally allowable.
- Withdraw consent for marketing communications.
To exercise these rights, email us at gtcsmartshop@gmail.com.
7. Cookies and Tracking
We use cookies and similar technologies to enhance your experience and analyse website usage. More details are provided in our Cookie Policy.
8. Third-Party Links
Our website may include links to third-party websites. We are not responsible for their content, security, or privacy practices. You should review their policies separately.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of our services after such changes constitutes acceptance of the revised policy.
10. Contact Us
For questions about this Privacy Policy or your data, please contact:
GTCT PRIVATE LIMITED
Email: gtcsmartshop@gmail.com